Privacy Policy for BrizerHero
Last Updated: June 11, 2026
Welcome to BrizerHero ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parcel delivery application and related services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, delivery addresses, and payment information.
- Delivery Information: Package details, pickup/delivery locations, recipient information, and delivery preferences.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: How you interact with our app, including features used and time spent.
- Location Data: Precise or approximate location for delivery tracking and service optimization.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, operate, and maintain our delivery services
- To process transactions and send delivery notifications
- To track packages and provide real-time delivery updates
- To improve, personalize, and expand our services
- To communicate with you about your account or deliveries
- To prevent fraud and enhance security
- To comply with legal obligations
3. Data Sharing and Disclosure
We may share your information in the following situations:
- With Delivery Personnel: Necessary information to complete deliveries (name, contact, address).
- Service Providers: Third-party vendors who assist in payment processing, analytics, and customer support.
- Business Transfers: In case of merger, acquisition, or asset sale.
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the Internet is 100% secure.
5. Your Data Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent (where applicable)
6. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.
Effective Date: June 11, 2026